NEO Schedule

The product for efficient resource planning based on SAP​.

Smart Resource Scheduling for Service and Maintenance on SAP

NEO Schedule is a powerful planning solution for service and maintenance, enabling efficient scheduling, progress tracking, and quick response to changes. With drag & drop, system-assisted, or fully automated planning, it optimizes resource allocation while considering skills, material availability, and travel times. The user-friendly solution integrates seamlessly with SAP ERP, reducing planning effort significantly.​

Your advantages with NEO Schedule

​Transparency

Real-time insights for faster decision-making and quicker reactions​

Higher First-Time-Fix Rate

Boosts first-time resolution by up to 50%​

Lower costs

Reduce planning and travel time, and increases productivity​

Solution Scope

  • Smart Deployment Planning – Task overview with prioritization, target vs. actual comparison, and deadline tracking​
  • Visual Resource Management – Dynamic scheduling board and interactive location map with drag-and-drop functionality​ with drag-and-drop functionality
  • Optimized Route Planning –  Automatic travel time calculation for efficient tour planning​

 

This solution fits for companies in:

Industry

Carriers & Service Providers

Healthcare

Transportation Infrastructure

Utilities

Energy Supply

Common Challenges – Your Solution

Problem: Finding planning solutions for urgent jobs while handling long-term tasks – Manual coordination makes it difficult to balance priorities and react quickly.

Solution: NEO Schedule enables dynamic planning with real-time transparency, allowing planners to manage urgent and long-term tasks in parallel.

Problem: Identifying the best resource allocation considering skills, travel time, spare parts, and capacity – Complex criteria make optimal scheduling challenging.

Solution: Skill-based assignment, availability checks, and automated route optimization ensure efficient and precise resource deployment.

Problem: Quick planning recommendations during the ticket process – Delays in scheduling reduce service quality and response times.

Solution: Integrated, system-supported planning suggestions accelerate decision-making directly within the ticket workflow.

Covered Business Process

Supports end-to-end service, maintenance, and field service processes with intelligent SAP-based resource planning.

Sales 

Manufacturing

Service

Asset Management

Sustainability

Field Service Management