{"id":4558,"date":"2025-12-19T12:23:01","date_gmt":"2025-12-19T12:23:01","guid":{"rendered":"https:\/\/solutions.axians.com\/sap\/?page_id=4558"},"modified":"2026-03-17T11:35:17","modified_gmt":"2026-03-17T10:35:17","slug":"support-betrieb","status":"publish","type":"page","link":"https:\/\/solutions.axians.com\/sap\/de\/sap-services\/support-betrieb\/","title":{"rendered":"Support &amp; Betrieb"},"content":{"rendered":"\n<section class=\"wp-block-group stage-subpage is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1322\" height=\"793\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301.jpg\" alt=\"\" class=\"wp-image-881\" style=\"aspect-ratio:21\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301.jpg 1322w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301-800x480.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301-768x461.jpg 768w\" sizes=\"auto, (max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading headline\">SAP Application Management Services (AMS)&nbsp;<\/h1>\n\n\n\n<p>Projektrollen, Methoden und Werkzeuge f\u00fcr die Implementierung und den Betrieb Ihrer SAP-Systeme.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group breadcrumb is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Unser Support sorgt daf\u00fcr, dass ihr System effizient l\u00e4uft<\/h2>\n\n\n\n<p>Ob im Tagesgesch\u00e4ft, bei Zwischenf\u00e4llen oder im laufenden Betrieb oder nach einer SAP Einf\u00fchrung. Wir stehen Ihnen als verl\u00e4sslicher Partner zur Seite: proaktiv, reaktionsschnell und mit technischem sowie funktionalem Verst\u00e4ndnis. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet.jpg\" alt=\"\" class=\"wp-image-2248\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet.jpg 1920w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-800x450.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-768x432.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group quote is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-lg-9 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eWir k\u00fcmmern uns, damit Sie sich auf Ihr Kerngesch\u00e4ft konzentrieren k\u00f6nnen.\u201c&nbsp;<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group headline-accordion is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Unser SAP AMS \u2013 mehr als nur eine Hotline&nbsp;<\/h2>\n\n\n\n<p>Wir bieten\u00a0<strong>strukturierten und bedarfsgerechten Support<\/strong> &#8211; abgestimmt auf Ihre SAP-Landschaft, Ihre Unternehmensgr\u00f6\u00dfe und in der Sprache Ihrer Wahl. Unabh\u00e4ngig von Ihrer Deploy\u00adment\u00advariante unterst\u00fctzen wir Sie zuverl\u00e4ssig in allen Bereichen des SAP Application Managements. Unsere Leistungen:<\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-a666b542-5d0c-4e48-9301-24a0e7c252bb\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-8cfa934d-3b63-4e32-aacd-223e5ff2beb9\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-8cfa934d-3b63-4e32-aacd-223e5ff2beb9\" aria-expanded=\"false\" aria-control=\"collapse-8cfa934d-3b63-4e32-aacd-223e5ff2beb9\">Wartung und Support<\/button><\/h2><div id=\"collapse-8cfa934d-3b63-4e32-aacd-223e5ff2beb9\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-8cfa934d-3b63-4e32-aacd-223e5ff2beb9\" data-bs-parent=\"#accordion-a666b542-5d0c-4e48-9301-24a0e7c252bb\"><div class=\"accordion-body\">\n<p>Wir \u00fcbernehmen die vollst\u00e4ndige Bearbeitung von St\u00f6rungen (Incident Management) sowie die Abwicklung von Service- und Change-Requests \u2013 inklusive Ticketbetrieb im 1st, 2nd und 3rd Level Support. Unsere SLAs sichern einen stabilen Gesch\u00e4ftsbetrieb und erm\u00f6glichen eine kundenspezifische Anpassung an Ihre Anforderungen. Zudem unterst\u00fctzen wir laufend bei Payroll-Abwicklungen, Reportinganforderungen und vielen weiteren Themen, insbesondere wenn Ressourcen knapp sind.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-f3102c6b-ea33-461d-9ef4-54684d873b0f\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-f3102c6b-ea33-461d-9ef4-54684d873b0f\" aria-expanded=\"false\" aria-control=\"collapse-f3102c6b-ea33-461d-9ef4-54684d873b0f\">Tempor\u00e4re Betriebsunterst\u00fctzung<\/button><\/h2><div id=\"collapse-f3102c6b-ea33-461d-9ef4-54684d873b0f\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-f3102c6b-ea33-461d-9ef4-54684d873b0f\" data-bs-parent=\"#accordion-a666b542-5d0c-4e48-9301-24a0e7c252bb\"><div class=\"accordion-body\">\n<p>Wir unterst\u00fctzen Sie flexibel bei tempor\u00e4ren Spitzen \u2013 etwa w\u00e4hrend Urlaubsvertretungen, bei unerwarteten Ressourcenausf\u00e4llen oder in intensiven Phasen wie Monats- und Jahresabschl\u00fcssen. Unser AMS\u2011Service ist jederzeit skalierbar und erm\u00f6glicht eine nahtlose Abdeckung Ihrer operativen Aufgaben. Auch bei laufenden Projekten wie S\/4HANA\u2011Transformationen stehen wir bereit, um Ihr Team im Tagesgesch\u00e4ft optimal zu entlasten.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-261d3a16-12a3-4bbc-9e82-4d1803e38d6f\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-261d3a16-12a3-4bbc-9e82-4d1803e38d6f\" aria-expanded=\"false\" aria-control=\"collapse-261d3a16-12a3-4bbc-9e82-4d1803e38d6f\">Optimierung und Weiterentwicklung<\/button><\/h2><div id=\"collapse-261d3a16-12a3-4bbc-9e82-4d1803e38d6f\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-261d3a16-12a3-4bbc-9e82-4d1803e38d6f\" data-bs-parent=\"#accordion-a666b542-5d0c-4e48-9301-24a0e7c252bb\"><div class=\"accordion-body\">\n<p>Wir unterst\u00fctzen Sie bei der kontinuierlichen Optimierung Ihrer SAP\u2011Systeme \u2013 von Customizing und Incident\u2011\/Fehlerbehebung \u00fcber die Umsetzung kleinerer Changes bis hin zur Definition neuer Anforderungen. Unser Team hilft Ihnen dabei, Prozesse effizienter zu gestalten und Potenziale innerhalb Ihres SAP\u2011Systems zu identifizieren. Dabei arbeiten wir proaktiv an der Einhaltung regulatorischer Vorgaben und treiben in allen relevanten Bereichen die technologische Weiterentwicklung voran.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-cb7f6d09-8dd3-4196-bc7f-251a0c323d75\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-cb7f6d09-8dd3-4196-bc7f-251a0c323d75\" aria-expanded=\"false\" aria-control=\"collapse-cb7f6d09-8dd3-4196-bc7f-251a0c323d75\">Cyber Security<\/button><\/h2><div id=\"collapse-cb7f6d09-8dd3-4196-bc7f-251a0c323d75\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-cb7f6d09-8dd3-4196-bc7f-251a0c323d75\" data-bs-parent=\"#accordion-a666b542-5d0c-4e48-9301-24a0e7c252bb\"><div class=\"accordion-body\">\n<p>Wir sch\u00fctzen Ihre komplette SAP\u2011Landschaft \u2013 von On\u2011Premise\u2011Systemen bis hin zu komplexen Multi\u2011System\u2011Umgebungen \u2013 durch ein proaktives, revisionssicheres Application Management. Dazu geh\u00f6ren das technische Setup, die Entwicklung und Umsetzung mehrstufiger Berechtigungskonzepte sowie die kontinuierliche Pflege, \u00dcberwachung und Absicherung s\u00e4mtlicher sicherheitsrelevanter SAP\u2011Komponenten.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group headline-text-slider-icon-text-light is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Ihre Vorteile auf einen Blick:<\/h2>\n\n\n\n<p>Die Side-by-Side-Entwicklungen auf der SAP BTP erm\u00f6glichen es, neue Anwendungen oder Funktionen neben\n                    bestehenden Systemen zu entwickeln und implementieren, ohne die bestehenden Systeme komplett zu\n                    ersetzen. <\/p>\n\n\n\n<div class=\"wp-block-group slider-icon-text swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Weniger operativer Aufwand&nbsp;<\/h3>\n\n\n\n<p>f\u00fcr Systemadministration, Monitoring &amp; Wartung&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Mehr Zeit <\/h3>\n\n\n\n<p>f\u00fcr strategische IT-Projekte&nbsp;und Innovation&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Sicherstellung der Verf\u00fcgbarkeit&nbsp;<\/h3>\n\n\n\n<p>gesch\u00e4ftskritischer SAP-Prozesse durch SLAs&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Einhaltung gesetzlicher Anforderungen&nbsp;&nbsp;<\/h3>\n\n\n\n<p>durch kontinuierliche Updates und Patches<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Kalkulierbare Kosten<\/h3>\n\n\n\n<p>&nbsp;durch transparente Servicepakete&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group timeline-icon-text is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Ihr Anliegen ist bei uns von Beginn an in den Besten H\u00e4nden<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1.png\" alt=\"\" class=\"wp-image-1950\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Problem tritt auf<\/strong><\/p>\n\n\n\n<p>Ein Dienst ist eingeschr\u00e4nkt \/<br>nicht mehr verf\u00fcgbar.<br>Sobald das Ticket erstellt wurde, beginnt die \u00dcberwachung der<br>Antwortzeit.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png\" alt=\"\" class=\"wp-image-1952\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>1st Level Support<\/strong><\/p>\n\n\n\n<p>Der 1st Level Support qualifiziert das Ticket vorab.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png\" alt=\"\" class=\"wp-image-1952\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>2nd \/ 3rd Level Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1st Level Support findet keine L\u00f6sung \u2192<br>Weiterleitung an 2nd Level Support und Dokumentation der 1s Level Support<br>Aktivit\u00e4ten<\/li>\n\n\n\n<li>2nd Level Support findet keine L\u00f6sung \u2192<br>Weiterleitung an 3rd Level Support und Dokumentation der 20d Level Support<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1.png\" alt=\"\" class=\"wp-image-1953\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Ticket schlie\u00dfen<\/strong><\/p>\n\n\n\n<p>Der 3rd Level Mitarbeiter behebt das Problem und schlie\u00dft das Ticket oder leitet es an den 4th Level Support (SAP) weiter, wenn es sich um einen vermeintlichen Produktfehler handelt, der nicht durch einen Hinweis behoben werden kann.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Geballte Kompetenz, bei Ihnen in der N\u00e4he&nbsp;<\/h2>\n\n\n\n<p>Unser AMS-Beratungsteam ist im gesamten DACH-Raum ans\u00e4ssig und betreut Sie kompetent auf Deutsch und Englisch. So profitieren Sie von regionaler N\u00e4he und einer reibungslosen Kommunikation. Gleichzeitig greifen wir auf das geb\u00fcndelte Know-how von \u00fcber 700 erfahrenen SAP-Beratern in ganz Europa zur\u00fcck, die bei speziellen Anforderungen und Detailfragen zur Verf\u00fcgung stehen.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Europakarte.svg\" alt=\"\" class=\"wp-image-1249\" style=\"aspect-ratio:16\/9;object-fit:contain\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group quote-slider is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group slider-quote swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eDas Supportteam reagiert schnell, spricht unsere Sprache und hat unsere Abl\u00e4ufe verstanden.\u201c&nbsp;<\/p>\n<cite>SAP-Koordinatorin eines mittelst\u00e4ndischen Fertigungsunternehmens&nbsp;<\/cite><\/blockquote>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eGerade nach dem Go-Live war der Support Gold wert \u2013 zuverl\u00e4ssig, l\u00f6sungsorientiert, immer erreichbar.\u201c&nbsp;<\/p>\n<cite>Projektleiter eines Dienstleistungsunternehmens&nbsp;<\/cite><\/blockquote>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group reference-image-slider swiper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline section-headline\">Referenzen<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group container-fluid swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h3 class=\"wp-block-heading headline\">IT-Entlastung f\u00fcr das Kerngesch\u00e4ft durch SAP Application Management &#8211; Brau Union \u00d6sterreich AG<\/h3>\n\n\n\n<p>Um den steigenden Anforderungen an IT-Servicequalit\u00e4t, Ausfallsicherheit und interner Ressourcenplanung gerecht zu werden, entschied sich die Brau Union \u00d6sterreich f\u00fcr ein umfassendes SAP Application Management Outsourcing an Axians. Der Fokus: operative Entlastung, gesicherte Verf\u00fcgbarkeit und kontinuierlicher Know-how-Zugang. Axians sorgt im SAP-Betrieb f\u00fcr Ruhe, Verl\u00e4sslichkeit und Know-how. Damit die Brau Union sich auf das konzentrieren kann, was wirklich z\u00e4hlt: starke Marken, zufriedene Kunden und gutes Bier.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/solutions.axians.com\/sap\/at\/referenzen\/unterstutzung-der-brau-union-durch-sap-ams\/\">Zum Case<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2120\" height=\"1414\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636.jpg\" alt=\"\" class=\"wp-image-1690\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636.jpg 2120w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-800x534.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-1920x1281.jpg 1920w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-768x512.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-1536x1024.jpg 1536w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2120px) 100vw, 2120px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"kontakt\" class=\"wp-block-group contactperson is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Was k\u00f6nnen wir f\u00fcr Sie tun?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1441\" height=\"2560\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg\" alt=\"\" class=\"wp-image-1894\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg 1441w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-450x800.jpg 450w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1081x1920.jpg 1081w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-768x1365.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-864x1536.jpg 864w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1153x2048.jpg 1153w\" sizes=\"auto, (max-width: 1441px) 100vw, 1441px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Michael Scharff<\/h3>\n\n\n\n<p class=\"section-headline\">Senior Sales Manager<\/p>\n\n\n\n<div class=\"wp-block-group social is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a class=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" href=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"\/sap\/wp-content\/uploads\/2025\/06\/icon-linkedin.svg\" alt=\"Logo\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"tel:+49 711 7826096147\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/phone-icon-contact.svg\" alt=\"\" class=\"wp-image-2188\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/meetings-eu1.hubspot.com\/michael-scharff?uuid=d86e947e-106f-403d-a4d5-f4853de0d5d3\" target=\"_blank\" rel=\"noopener\">Jetzt Termin buchen<\/a><\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>SAP Application Management Services (AMS)&nbsp; Projektrollen, Methoden und Werkzeuge f\u00fcr die Implementierung und den Betrieb Ihrer SAP-Systeme.&nbsp; Unser Support sorgt daf\u00fcr, dass ihr System effizient l\u00e4uft Ob im Tagesgesch\u00e4ft, bei Zwischenf\u00e4llen oder im laufenden Betrieb oder nach einer SAP Einf\u00fchrung. Wir stehen Ihnen als verl\u00e4sslicher Partner zur Seite: proaktiv, reaktionsschnell und mit technischem sowie funktionalem [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":4407,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4558","page","type-page","status-publish","hentry"],"lang":"de","translations":{"de":4558,"en":4555,"at":2990,"hr":6626},"pll_sync_post":{"de":true,"at":true},"_links":{"self":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/comments?post=4558"}],"version-history":[{"count":5,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4558\/revisions"}],"predecessor-version":[{"id":7894,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4558\/revisions\/7894"}],"up":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4407"}],"wp:attachment":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/media?parent=4558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}