{"id":4555,"date":"2025-12-19T12:22:04","date_gmt":"2025-12-19T12:22:04","guid":{"rendered":"https:\/\/solutions.axians.com\/sap\/?page_id=4555"},"modified":"2026-03-17T11:38:20","modified_gmt":"2026-03-17T10:38:20","slug":"support-operation","status":"publish","type":"page","link":"https:\/\/solutions.axians.com\/sap\/sap-services\/support-operation\/","title":{"rendered":"Support &amp; Operation"},"content":{"rendered":"\n<section class=\"wp-block-group stage-subpage is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1322\" height=\"793\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301.jpg\" alt=\"\" class=\"wp-image-2525\" style=\"aspect-ratio:21\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301.jpg 1322w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301-800x480.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1448824301-768x461.jpg 768w\" sizes=\"auto, (max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading headline\">SAP Application Management Services (AMS) <\/h1>\n\n\n\n<p>Project roles, methods and tools for the implementation and operation of your SAP systems. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group breadcrumb is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Our support ensures that your system runs efficiently<\/h2>\n\n\n\n<p>Whether in day-to-day business, in the event of incidents or during ongoing operations or after an SAP implementation. We are at your side as a reliable partner: proactive, responsive and with technical and functional understanding.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet.jpg\" alt=\"\" class=\"wp-image-2524\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet.jpg 1920w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-800x450.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-768x432.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/DSC4686-2-bearbeitet-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group quote is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-lg-9 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We take care of everything so that you can concentrate on your core business.&#8221; <\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group headline-accordion is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Our SAP AMS &#8211; more than just a hotline <\/h2>\n\n\n\n<p>We offer <strong>structured and needs-based support<\/strong> &#8211; tailored to your SAP landscape, your company size, and in the language of your choice. Regardless of your deployment model, we offer reliable assistance across all areas of SAP Application Management. Our services include:<\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-06a16359-4ce9-4dc9-a808-5ed19ae36b92\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-b52808bb-0dc9-425a-bfdf-9d20bbc05ba4\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-b52808bb-0dc9-425a-bfdf-9d20bbc05ba4\" aria-expanded=\"false\" aria-control=\"collapse-b52808bb-0dc9-425a-bfdf-9d20bbc05ba4\">Maintenance and Support<\/button><\/h2><div id=\"collapse-b52808bb-0dc9-425a-bfdf-9d20bbc05ba4\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-b52808bb-0dc9-425a-bfdf-9d20bbc05ba4\" data-bs-parent=\"#accordion-06a16359-4ce9-4dc9-a808-5ed19ae36b92\"><div class=\"accordion-body\">\n<p>We handle the complete processing of incidents (Incident Management) as well as the execution of service requests and change requests \u2014 including 1st, 2nd and 3rd level ticket support. Our SLAs ensure stable business operations and allow tailored adjustments to your specific requirements. In addition, we provide continuous support for payroll processes, reporting needs and many other operational tasks, especially when internal resources are limited.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-af685bd8-062e-4415-a7a2-a030f931022a\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-af685bd8-062e-4415-a7a2-a030f931022a\" aria-expanded=\"false\" aria-control=\"collapse-af685bd8-062e-4415-a7a2-a030f931022a\">Temporary Operational Support<\/button><\/h2><div id=\"collapse-af685bd8-062e-4415-a7a2-a030f931022a\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-af685bd8-062e-4415-a7a2-a030f931022a\" data-bs-parent=\"#accordion-06a16359-4ce9-4dc9-a808-5ed19ae36b92\"><div class=\"accordion-body\">\n<p>We offer flexible support during peak periods \u2014 such as vacation cover, unexpected staff shortages or demanding phases like month\u2011end and year\u2011end closing. Our AMS service is fully scalable and ensures seamless coverage of your operational workload. We also support ongoing projects such as S\/4HANA transformations, helping your team remain focused and fully supported in day\u2011to\u2011day operations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-4852fae9-8b03-4259-b71d-ef6629145f7d\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-4852fae9-8b03-4259-b71d-ef6629145f7d\" aria-expanded=\"false\" aria-control=\"collapse-4852fae9-8b03-4259-b71d-ef6629145f7d\">Optimization and Further Development<\/button><\/h2><div id=\"collapse-4852fae9-8b03-4259-b71d-ef6629145f7d\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-4852fae9-8b03-4259-b71d-ef6629145f7d\" data-bs-parent=\"#accordion-06a16359-4ce9-4dc9-a808-5ed19ae36b92\"><div class=\"accordion-body\">\n<p>We assist you in the continuous optimization of your SAP systems \u2014 from customizing and incident\/error resolution to implementing minor changes and defining new requirements. Our team helps you enhance process efficiency and uncover potential within your SAP environment. We work proactively to ensure regulatory compliance and drive technological advancement across all relevant SAP areas.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-f7f84885-6c98-4596-9d4f-f27251c21235\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-f7f84885-6c98-4596-9d4f-f27251c21235\" aria-expanded=\"false\" aria-control=\"collapse-f7f84885-6c98-4596-9d4f-f27251c21235\">Cyber Security<\/button><\/h2><div id=\"collapse-f7f84885-6c98-4596-9d4f-f27251c21235\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-f7f84885-6c98-4596-9d4f-f27251c21235\" data-bs-parent=\"#accordion-06a16359-4ce9-4dc9-a808-5ed19ae36b92\"><div class=\"accordion-body\">\n<p>We secure your entire SAP landscape \u2014 from on\u2011premise systems to complex multi\u2011system environments \u2014 through proactive, audit\u2011proof application management. This includes the technical setup, the development and implementation of multi\u2011level authorization concepts, as well as continuous maintenance, monitoring and protection of all security\u2011critical SAP components.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group headline-text-slider-icon-text-light is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Your advantages at a glance:<\/h2>\n\n\n\n<p>The side-by-side developments on SAP BTP make it possible to develop and implement new applications or functions alongside\n                    and implement new applications or functions alongside existing systems without having to completely\n                    replace the existing systems.<\/p>\n\n\n\n<div class=\"wp-block-group slider-icon-text swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Less operating expenditure <\/h3>\n\n\n\n<p>for system administration, monitoring &amp; maintenance <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">More time<\/h3>\n\n\n\n<p>for strategic IT projects and innovation <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Ensuring availability <\/h3>\n\n\n\n<p>business-critical SAP processes through SLAs <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Compliance with legal requirements  <\/h3>\n\n\n\n<p>through continuous updates and patches<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Calculable costs<\/h3>\n\n\n\n<p> through transparent service packages <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group timeline-icon-text is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Your request is in the best hands with us right from the start<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1.png\" alt=\"\" class=\"wp-image-2452\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-1-1-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Problem occurs<\/strong><\/p>\n\n\n\n<p>A service is restricted \/<br>no longer available.<br>As soon as the ticket has been created, the monitoring of the<br>response time.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png\" alt=\"\" class=\"wp-image-2450\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>1st level support<\/strong><\/p>\n\n\n\n<p>The 1st level support qualifies the ticket in advance.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png\" alt=\"\" class=\"wp-image-2450\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-3-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>2nd \/ 3rd level support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1st level support cannot find a solution \u2192<br>Forwarding to 2nd level support and documentation of 1s level support<br>activities<\/li>\n\n\n\n<li>2nd level support cannot find a solution \u2192<br>Forwarding to 3rd level support and documentation of 20d level support<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 icon is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1.png\" alt=\"\" class=\"wp-image-2449\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1.png 900w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1-800x800.png 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/icon-2-1-768x768.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col col-12 text is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Close ticket<\/strong><\/p>\n\n\n\n<p>The 3rd level employee resolves the problem and closes the ticket or forwards it to 4th level support (SAP) if it is a supposed product error that cannot be resolved with a note.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Concentrated expertise, close to you <\/h2>\n\n\n\n<p>Our AMS consulting team is based throughout the DACH region and provides you with competent support in German and English. This means you benefit from regional proximity and smooth communication. At the same time, we have access to the combined expertise of over 700 experienced SAP consultants throughout Europe, who are available to help with special requirements and detailed questions. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Europakarte.svg\" alt=\"\" class=\"wp-image-1464\" style=\"aspect-ratio:16\/9;object-fit:contain\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group quote-slider is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group slider-quote swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The support team responds quickly, speaks our language and understands our processes.&#8221; <\/p>\n<cite>SAP coordinator for a medium-sized manufacturing company <\/cite><\/blockquote>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Especially after the go-live, the support was worth its weight in gold &#8211; reliable, solution-oriented and always available.&#8221; <\/p>\n<cite>Project manager of a service company <\/cite><\/blockquote>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group reference-image-slider swiper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline section-headline\">References<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group container-fluid swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h3 class=\"wp-block-heading headline\">IT relief for the core business through SAP Application Management &#8211; Brau Union \u00d6sterreich AG<\/h3>\n\n\n\n<p>In order to meet the increasing demands on IT service quality, reliability and internal resource planning, Brau Union \u00d6sterreich opted for comprehensive SAP application management outsourcing to Axians. The focus: operational relief, guaranteed availability and continuous access to know-how. Axians ensures peace of mind, reliability and expertise in SAP operations. So that Brau Union can concentrate on what really counts: strong brands, satisfied customers and good beer. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/solutions.axians.com\/sap\/at\/referenzen\/unterstutzung-der-brau-union-durch-sap-ams\/\">To the case<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2120\" height=\"1414\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636.jpg\" alt=\"\" class=\"wp-image-1812\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636.jpg 2120w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-800x534.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-1920x1281.jpg 1920w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-768x512.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-1536x1024.jpg 1536w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2149119636-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2120px) 100vw, 2120px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"kontakt\" class=\"wp-block-group contactperson is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">What can we do for you?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1441\" height=\"2560\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg\" alt=\"\" class=\"wp-image-2453\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg 1441w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-450x800.jpg 450w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1081x1920.jpg 1081w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-768x1365.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-864x1536.jpg 864w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1153x2048.jpg 1153w\" sizes=\"auto, (max-width: 1441px) 100vw, 1441px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Michael Scharff<\/h3>\n\n\n\n<p class=\"section-headline\">Senior Sales Manager<\/p>\n\n\n\n<div class=\"wp-block-group social is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a class=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" href=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"\/sap\/wp-content\/uploads\/2025\/06\/icon-linkedin.svg\" alt=\"Logo\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"tel:+49 711 7826096147\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/phone-icon-contact.svg\" alt=\"\" class=\"wp-image-2448\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/meetings-eu1.hubspot.com\/michael-scharff?uuid=d86e947e-106f-403d-a4d5-f4853de0d5d3\" target=\"_blank\" rel=\"noopener\">Book an appointment now<\/a><\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>SAP Application Management Services (AMS) Project roles, methods and tools for the implementation and operation of your SAP systems. Our support ensures that your system runs efficiently Whether in day-to-day business, in the event of incidents or during ongoing operations or after an SAP implementation. We are at your side as a reliable partner: proactive, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4410,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4555","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":4555,"de":4558,"at":2990,"hr":6626},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/comments?post=4555"}],"version-history":[{"count":5,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4555\/revisions"}],"predecessor-version":[{"id":6630,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4555\/revisions\/6630"}],"up":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/4410"}],"wp:attachment":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/media?parent=4555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}