{"id":2570,"date":"2025-10-06T09:06:36","date_gmt":"2025-10-06T09:06:36","guid":{"rendered":"https:\/\/solutions.axians.com\/sap\/?page_id=2570"},"modified":"2025-12-18T14:21:44","modified_gmt":"2025-12-18T14:21:44","slug":"cx-crm","status":"publish","type":"page","link":"https:\/\/solutions.axians.com\/sap\/sap-solutions\/cx-crm\/","title":{"rendered":"CX &amp; CRM"},"content":{"rendered":"\n<section class=\"wp-block-group stage-subpage is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1367477512.jpg\" alt=\"SAP CX \" class=\"wp-image-2569\" style=\"aspect-ratio:21\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1367477512.jpg 1254w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1367477512-800x533.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1367477512-768x512.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading headline\">SAP CRM &amp; Customer Experience <\/h1>\n\n\n\n<p>Understand customers. Improve service. Increasing loyalty.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group breadcrumb is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-centered-gradient is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\"><strong>Putting the customer at the center with data-driven processes<\/strong><\/h2>\n\n\n\n<p>By intelligently integrating your sales, service and marketing processes, we create the basis for sustainable customer relationships: digital, integrated and scalable. SAP Customer Experience (CX) offers a platform that provides insights, overcomes silos and makes customer proximity measurable.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group slider-image-text-3-col is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Advantages for your company: <\/h2>\n\n\n\n<div class=\"wp-block-group swiper-image-text-3-col swiper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1217\" height=\"861\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1368488933.jpg\" alt=\"\" class=\"wp-image-2568\" style=\"aspect-ratio:4\/3;object-fit:cover;width:500px;height:auto\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1368488933.jpg 1217w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1368488933-800x566.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1368488933-768x543.jpg 768w\" sizes=\"auto, (max-width: 1217px) 100vw, 1217px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Understanding customers better  <\/h3>\n\n\n\n<p>Identify who your most valuable customers are, what they buy and how often. This enables you to personalize offers and communication in a targeted manner and strengthen long-term customer loyalty.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1646100614.jpg\" alt=\"\" class=\"wp-image-2567\" style=\"aspect-ratio:1.3333333333333333;object-fit:cover;width:493px;height:auto\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1646100614.jpg 1254w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1646100614-800x533.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1646100614-768x512.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Responding to market changes <\/h3>\n\n\n\n<p>With intelligent CX solutions, you can recognize trends early on, react with agility and turn changes into opportunities for growth and competitive advantages.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-652143712.jpg\" alt=\"\" class=\"wp-image-2566\" style=\"aspect-ratio:4\/3;object-fit:cover;width:493px;height:auto\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-652143712.jpg 1254w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-652143712-800x533.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-652143712-768x512.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">One database for everyone<\/h3>\n\n\n\n<p>With SAP CX, all teams, from sales to customer service, work on the same database. This ensures consistency in every interaction and creates trust with your customers.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1404\" height=\"747\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1165052026.jpg\" alt=\"\" class=\"wp-image-2565\" style=\"aspect-ratio:4\/3;object-fit:cover;width:497px;height:auto\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1165052026.jpg 1404w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1165052026-800x426.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1165052026-768x409.jpg 768w\" sizes=\"auto, (max-width: 1404px) 100vw, 1404px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\"><strong>Meeting business needs with precision<\/strong><\/h3>\n\n\n\n<p><br>Every industry has unique customers, expectations, and ways of working. With intelligent systems, you can design processes that fit your industry and target groups perfectly.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">Consistent customer experience and operational excellence. <\/h2>\n\n\n\n<p>While the ERP controls central business processes such as order processing, warehouse, production and accounting, the CRM provides the sales, marketing and service-related context to the customer. <\/p>\n\n\n\n<p><strong>As a consulting partner with deep industry expertise, Axians thinks holistically: By integrating both worlds, companies benefit from a consistent database to provide customer information, offers and order histories in real time.<\/strong><br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<div>\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"633.719\" height=\"400.959\" viewBox=\"0 0 633.719 400.959\">\n  <defs>\n    <clipPath id=\"clip-path\">\n      <rect id=\"Rechteck_58\" data-name=\"Rechteck 58\" width=\"400.549\" height=\"400.739\" transform=\"translate(233.17 0.22)\" fill=\"none\"\/>\n    <\/clipPath>\n    <clipPath id=\"clip-path-2\">\n      <rect id=\"Rechteck_57\" data-name=\"Rechteck 57\" width=\"400.549\" height=\"400.739\" fill=\"none\"\/>\n    <\/clipPath>\n    <clipPath id=\"clip-path-3\">\n      <rect id=\"Rechteck_60\" data-name=\"Rechteck 60\" width=\"633.719\" height=\"400.959\" fill=\"none\"\/>\n    <\/clipPath>\n  <\/defs>\n  <g 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wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">SAP solutions for end-to-end customer relationship management <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SAP Customer Data<\/strong> <strong>Platform<\/strong>: for a 360\u00b0 view of the customer, a targeted approach and data protection-compliant consent management<\/li>\n\n\n\n<li><strong>SAP Sales Cloud<\/strong>: for efficient sales processes, opportunity management and mobile deployment scenarios<\/li>\n\n\n\n<li><strong>SAP Service Cloud<\/strong>: for fast response times, cross-channel customer service and field service management<\/li>\n\n\n\n<li><strong>SAP Commerce Cloud<\/strong>: for personalized shopping experiences across all digital channels.<\/li>\n<\/ul>\n\n\n\n<p><strong>Axians orchestrates these solutions into an intelligent overall architecture &#8211; individually tailored to your industry and your growth targets.<\/strong> <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/solutions.axians.com\/sap\/sap-services\/\">Our services<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-a338a980-e736-40d5-a80f-f3fcd1cd1032\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-bc0fc200-d600-4250-899e-0830fc9a023f\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group circle-collapse is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group dot is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/sap\/wp-content\/uploads\/2025\/06\/icon-1.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading headline\">CRM\/CX<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group collapse-items is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item__tags is-layout-flow wp-block-group-is-layout-flow\">\n<p>SAP CUSTOMER DATA PLATFORM<\/p>\n\n\n\n<p>SAP EMARSYS \/ MARKETING CLOUD<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__content is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Discover &amp; Attract<\/h3>\n\n\n\n<div class=\"wp-block-group item__content__toggle is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Target group analysis &amp; segmentation<\/li>\n\n\n\n<li>Marketing campaigns<\/li>\n\n\n\n<li>Lead generation<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__mehrwert is-layout-flow wp-block-group-is-layout-flow\">\n<p>Added value: Creating visibility<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item__tags is-layout-flow wp-block-group-is-layout-flow\">\n<p>SAP CUSTOMER DATA PLATFORM<\/p>\n\n\n\n<p>SAP EMARSYS \/ MARKETING CLOUD<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__content is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Engage &amp; Convert<\/h3>\n\n\n\n<div class=\"wp-block-group item__content__toggle is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Lead qualification &amp; scoring<\/li>\n\n\n\n<li>Opportunity management<\/li>\n\n\n\n<li>Offer &amp; contract<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__mehrwert is-layout-flow wp-block-group-is-layout-flow\">\n<p>Added value: Achieve purchases<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item__tags is-layout-flow wp-block-group-is-layout-flow\">\n<p>SAP INTELLIGENT SALES CLOUD<\/p>\n\n\n\n<p>SAP COMMERCE CLOUD<\/p>\n\n\n\n<p>SAP SUBSCRIPTION BILLING<\/p>\n\n\n\n<p>SAP CLOUD ERP<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__content is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Buy &amp; Deliver<\/h3>\n\n\n\n<div class=\"wp-block-group item__content__toggle is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Order entry &amp; order processing<\/li>\n\n\n\n<li>Billing &amp; Subscription<\/li>\n\n\n\n<li>Delivery &amp; Fulfillment<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__mehrwert is-layout-flow wp-block-group-is-layout-flow\">\n<p>Added value: process &amp; deliver purchases<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item__tags is-layout-flow wp-block-group-is-layout-flow\">\n<p>SAP INTELLIGENT SERVICE CLOUD<\/p>\n\n\n\n<p>SAP FIELD SERVICE MANAGEMENT<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__content is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Service &amp; Support<\/h3>\n\n\n\n<div class=\"wp-block-group item__content__toggle is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Service requests &amp; feedback management<\/li>\n\n\n\n<li>Self-service portals<\/li>\n\n\n\n<li>Field Service Management<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__mehrwert is-layout-flow wp-block-group-is-layout-flow\">\n<p>Added value: making customers happy<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group item__tags is-layout-flow wp-block-group-is-layout-flow\">\n<p>SAP INTELLIGENT SERVICE CLOUD<\/p>\n\n\n\n<p>SAP EMARSYS \/ MARKETING CLOUD<\/p>\n\n\n\n<p>SAP INTELLIGENT SALES CLOUD<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__content is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Loyalty &amp; Retain<\/h3>\n\n\n\n<div class=\"wp-block-group item__content__toggle is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Loyalty programs &amp; customer retention<\/li>\n\n\n\n<li>Surveys &amp; feedback<\/li>\n\n\n\n<li>Re-engagement campaigns<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group item__mehrwert is-layout-flow wp-block-group-is-layout-flow\">\n<p>Added value: retaining buyers<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group image-text-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1671\" height=\"627\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2231292745.jpg\" alt=\"\" class=\"wp-image-2563\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2231292745.jpg 1671w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2231292745-800x300.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2231292745-768x288.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-2231292745-1536x576.jpg 1536w\" sizes=\"auto, (max-width: 1671px) 100vw, 1671px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">SAP Commerce Cloud: <br>Driving growth in B2B and B2C commerce<\/h2>\n\n\n\n<p>In a connected world with rising customer expectations, a traditional web store is no longer enough. Companies need a central platform that not only allows customers to shop, but also offers them full transparency, control and support at all times. This is exactly where the SAP Commerce Cloud customer portal comes in.<\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-6a384fac-700e-4272-9972-648519df32aa\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-cd3421f3-2b66-4e68-bdb8-176d32ca18fc\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-cd3421f3-2b66-4e68-bdb8-176d32ca18fc\" aria-expanded=\"false\" aria-control=\"collapse-cd3421f3-2b66-4e68-bdb8-176d32ca18fc\">24\/7 Self-service <\/button><\/h2><div id=\"collapse-cd3421f3-2b66-4e68-bdb8-176d32ca18fc\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-cd3421f3-2b66-4e68-bdb8-176d32ca18fc\" data-bs-parent=\"#accordion-6a384fac-700e-4272-9972-648519df32aa\"><div class=\"accordion-body\">\n<p>Customers can manage orders, view invoices, check delivery status or make support requests, regardless of opening hours and sales capacities. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-cebaccf1-81b3-426f-85e7-67ce9e01f4a9\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-cebaccf1-81b3-426f-85e7-67ce9e01f4a9\" aria-expanded=\"false\" aria-control=\"collapse-cebaccf1-81b3-426f-85e7-67ce9e01f4a9\">360\u00b0 customer view for superior service<\/button><\/h2><div id=\"collapse-cebaccf1-81b3-426f-85e7-67ce9e01f4a9\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-cebaccf1-81b3-426f-85e7-67ce9e01f4a9\" data-bs-parent=\"#accordion-6a384fac-700e-4272-9972-648519df32aa\"><div class=\"accordion-body\">\n<p>Whether prices, availability, contracts or past orders: everything can be viewed in one place. This increases customer satisfaction and takes the pressure off your sales team. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-8e3fb28e-8672-4b42-950b-f8c6e2902ddb\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-8e3fb28e-8672-4b42-950b-f8c6e2902ddb\" aria-expanded=\"false\" aria-control=\"collapse-8e3fb28e-8672-4b42-950b-f8c6e2902ddb\">Individual user roles &amp; access:\u202f<\/button><\/h2><div id=\"collapse-8e3fb28e-8672-4b42-950b-f8c6e2902ddb\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-8e3fb28e-8672-4b42-950b-f8c6e2902ddb\" data-bs-parent=\"#accordion-6a384fac-700e-4272-9972-648519df32aa\"><div class=\"accordion-body\">\n<p>Allow customers to assign task-based roles within their organization &#8211; from purchasing to accounting. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-bc873171-ddcd-43db-9a8d-0f1297f722a0\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-bc873171-ddcd-43db-9a8d-0f1297f722a0\" aria-expanded=\"false\" aria-control=\"collapse-bc873171-ddcd-43db-9a8d-0f1297f722a0\">Integration into your system landscape:\u202f<\/button><\/h2><div id=\"collapse-bc873171-ddcd-43db-9a8d-0f1297f722a0\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-bc873171-ddcd-43db-9a8d-0f1297f722a0\" data-bs-parent=\"#accordion-6a384fac-700e-4272-9972-648519df32aa\"><div class=\"accordion-body\">\n<p>Thanks to the seamless connection to SAP S\/4HANA, Sales Cloud or ERP systems, everything remains synchronized &#8211; from the quote to the invoice. <\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">SAP Customer Data:  <br>Understanding customers, strengthening trust<\/h2>\n\n\n\n<p><strong>Turn customer data into a driver for better experiences and more efficient processes.<\/strong> <\/p>\n\n\n\n<p>The SAP Customer Data Platform combines solutions that enable companies to use customer data responsibly while increasing relevance, security and trust. From the first login to long-term customer loyalty: With a networked data approach, you create the basis for well thought-out CX strategies: cross-channel and legally compliant. <\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-08805294-167c-480c-b8a4-03ac51d281d7\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-a7d13b24-4580-4cec-b083-6260f8e4fb59\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-a7d13b24-4580-4cec-b083-6260f8e4fb59\" aria-expanded=\"false\" aria-control=\"collapse-a7d13b24-4580-4cec-b083-6260f8e4fb59\">Individual experiences instead of one-size-fits-all \u00a0<\/button><\/h2><div id=\"collapse-a7d13b24-4580-4cec-b083-6260f8e4fb59\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-a7d13b24-4580-4cec-b083-6260f8e4fb59\" data-bs-parent=\"#accordion-08805294-167c-480c-b8a4-03ac51d281d7\"><div class=\"accordion-body\">\n<p>Use a data protection-compliant 360\u00b0 customer profile to enable dynamic, personalized interactions across all channels. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-fc499020-c84c-4af8-943d-564173fe08d9\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-fc499020-c84c-4af8-943d-564173fe08d9\" aria-expanded=\"false\" aria-control=\"collapse-fc499020-c84c-4af8-943d-564173fe08d9\">Easy onboarding, clear approval, safe use\u00a0<\/button><\/h2><div id=\"collapse-fc499020-c84c-4af8-943d-564173fe08d9\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-fc499020-c84c-4af8-943d-564173fe08d9\" data-bs-parent=\"#accordion-08805294-167c-480c-b8a4-03ac51d281d7\"><div class=\"accordion-body\">\n<p>Optimize onboarding processes, consent management and login experiences for more security, fewer hurdles and maximum user-friendliness. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-3d9f8f4d-ac9e-4dd3-9c50-cc21ac86e262\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3d9f8f4d-ac9e-4dd3-9c50-cc21ac86e262\" aria-expanded=\"false\" aria-control=\"collapse-3d9f8f4d-ac9e-4dd3-9c50-cc21ac86e262\">Customer data that delivers more\u00a0<\/button><\/h2><div id=\"collapse-3d9f8f4d-ac9e-4dd3-9c50-cc21ac86e262\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-3d9f8f4d-ac9e-4dd3-9c50-cc21ac86e262\" data-bs-parent=\"#accordion-08805294-167c-480c-b8a4-03ac51d281d7\"><div class=\"accordion-body\">\n<p>Connect identity and preference data from all CX channels with backend systems such as ERP, analytics or supply chain &#8211; for automated processes throughout the entire company.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-892725850.jpg\" alt=\"\" class=\"wp-image-2562\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-892725850.jpg 1254w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-892725850-800x533.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-892725850-768x512.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group image-text-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1426\" height=\"735\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1349640220.jpg\" alt=\"\" class=\"wp-image-2561\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1349640220.jpg 1426w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1349640220-800x412.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-1349640220-768x396.jpg 768w\" sizes=\"auto, (max-width: 1426px) 100vw, 1426px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">SAP Service Cloud:<br>Exceeding customer service<\/h2>\n\n\n\n<p>Exceed customer expectations and turn your customer service into a measurable competitive advantage. Optimize your service processes, increase customer satisfaction and loyalty and boost sales.<\/p>\n\n\n\n<p><strong>What the SAP Service Cloud delivers for your company<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-0e7a7f56-54ee-4d53-8c56-afcc39ae0549\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-6bb56c5e-fd9e-4212-88f7-d172ae420292\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6bb56c5e-fd9e-4212-88f7-d172ae420292\" aria-expanded=\"false\" aria-control=\"collapse-6bb56c5e-fd9e-4212-88f7-d172ae420292\">Automate and network service processes \u00a0<\/button><\/h2><div id=\"collapse-6bb56c5e-fd9e-4212-88f7-d172ae420292\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-6bb56c5e-fd9e-4212-88f7-d172ae420292\" data-bs-parent=\"#accordion-0e7a7f56-54ee-4d53-8c56-afcc39ae0549\"><div class=\"accordion-body\">\n<p>Connect all touchpoints in customer service, from call center to chat to field service. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-8a400185-b5c4-4666-985f-cee61ba35b83\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-8a400185-b5c4-4666-985f-cee61ba35b83\" aria-expanded=\"false\" aria-control=\"collapse-8a400185-b5c4-4666-985f-cee61ba35b83\">Empowering service teams with AI and real-time data\u00a0<\/button><\/h2><div id=\"collapse-8a400185-b5c4-4666-985f-cee61ba35b83\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-8a400185-b5c4-4666-985f-cee61ba35b83\" data-bs-parent=\"#accordion-0e7a7f56-54ee-4d53-8c56-afcc39ae0549\"><div class=\"accordion-body\">\n<p>Leverage contextual customer data, historical interactions and AI-supported recommendations to increase the performance of your service employees in a targeted manner.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-c8c387f1-bc85-418e-adf4-4a649979c9a1\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-c8c387f1-bc85-418e-adf4-4a649979c9a1\" aria-expanded=\"false\" aria-control=\"collapse-c8c387f1-bc85-418e-adf4-4a649979c9a1\">Respond flexibly to evolving customer needs \u00a0<\/button><\/h2><div id=\"collapse-c8c387f1-bc85-418e-adf4-4a649979c9a1\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-c8c387f1-bc85-418e-adf4-4a649979c9a1\" data-bs-parent=\"#accordion-0e7a7f56-54ee-4d53-8c56-afcc39ae0549\"><div class=\"accordion-body\">\n<p>Whether launching new services, products or business models: with the modular SAP Service Cloud, you can remain agile and easily scale your customer service as required.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group text-image-2-columns is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">SAP Sales Cloud: accelerate sales and unlock sales potential<\/h2>\n\n\n\n<p>Make your sales more efficient, connected and customer-centric. Increase closing rates, improve forecast accuracy and delight your customers with personalized experiences across all channels. Turn opportunities into measurable success faster. <\/p>\n\n\n\n<p><strong>What the SAP Sales Cloud delivers for your company<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-teufels-accordion accordion\" id=\"accordion-a16b059a-502a-41ad-b65f-862ddcf16814\">\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-99fe5586-c8be-47ab-a1a6-186e09c53e75\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-99fe5586-c8be-47ab-a1a6-186e09c53e75\" aria-expanded=\"false\" aria-control=\"collapse-99fe5586-c8be-47ab-a1a6-186e09c53e75\">Digitize and simplify sales processes\u00a0<\/button><\/h2><div id=\"collapse-99fe5586-c8be-47ab-a1a6-186e09c53e75\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-99fe5586-c8be-47ab-a1a6-186e09c53e75\" data-bs-parent=\"#accordion-a16b059a-502a-41ad-b65f-862ddcf16814\"><div class=\"accordion-body\">\n<p>Automate routine tasks, reduce manual effort and free up time for active sales. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-abb11435-b1e5-4588-9d95-f28ab15f823c\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-abb11435-b1e5-4588-9d95-f28ab15f823c\" aria-expanded=\"false\" aria-control=\"collapse-abb11435-b1e5-4588-9d95-f28ab15f823c\">Increase transparency and controllability across sales funnel<\/button><\/h2><div id=\"collapse-abb11435-b1e5-4588-9d95-f28ab15f823c\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-abb11435-b1e5-4588-9d95-f28ab15f823c\" data-bs-parent=\"#accordion-a16b059a-502a-41ad-b65f-862ddcf16814\"><div class=\"accordion-body\">\n<p>Use real-time data, intelligent dashboards and AI-based insights for precise forecasts and well-informed decisions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-teufels-accordion-item accordion-item\"><h2 class=\"accordion-header\" id=\"heading-da96b016-a320-435f-8232-0817e7d3cb1d\"><button class=\"accordion-button collapsed\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-da96b016-a320-435f-8232-0817e7d3cb1d\" aria-expanded=\"false\" aria-control=\"collapse-da96b016-a320-435f-8232-0817e7d3cb1d\">Optimize customer experiences along the entire sales process<\/button><\/h2><div id=\"collapse-da96b016-a320-435f-8232-0817e7d3cb1d\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-da96b016-a320-435f-8232-0817e7d3cb1d\" data-bs-parent=\"#accordion-a16b059a-502a-41ad-b65f-862ddcf16814\"><div class=\"accordion-body\">\n<p>Whether B2B or B2C: With the SAP Sales Cloud, you can create consistent, personalized touchpoints that strengthen trust and loyalty. <\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-924183192-1.jpg\" alt=\"\" class=\"wp-image-2533\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-924183192-1.jpg 1024w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-924183192-1-800x800.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/08\/iStock-924183192-1-768x768.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group reference-image-slider swiper is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline section-headline\">References<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group container-fluid swiper-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/Collonil-1.svg\" alt=\"Logo Collonil\" class=\"wp-image-3818\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading headline\">How Collonil transformed sales with SAP Sales Cloud<\/h3>\n\n\n\n<p>Collonil is a traditional Berlin based brand known for premium care and protection products made in Germany since 1909. To strengthen international sales, the company worked with Axians to implement SAP Sales Cloud for smarter lead handling, better insights and sustainable growth.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/solutions.axians.com\/sap\/references\/crm-modernization-at-collonil\/\">To the case<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"700\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Collonil-slider.jpg\" alt=\"\" class=\"wp-image-2558\" style=\"object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Collonil-slider.jpg 1420w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Collonil-slider-800x394.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Collonil-slider-768x379.jpg 768w\" sizes=\"auto, (max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group swiper-slide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group content container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/10\/Ravensburger-1.svg\" alt=\"Logo Ravensburger\" class=\"wp-image-3825\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading headline\">Digitalizing sales with SAP Sales Cloud at Ravensburger AG<\/h3>\n\n\n\n<p>Ravensburger is known for high quality games, puzzles and books. To stay successful in a changing market, the company modernized its sales processes. Together with Axians, Ravensburger implemented SAP Sales Cloud to replace outdated systems and achieve more transparency and efficiency.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/solutions.axians.com\/sap\/references\/how-ravensburger-is-rethinking-distribution-with-axians\/\">To the case<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"700\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Ravensburger-Slider.jpg\" alt=\"\" class=\"wp-image-2557\" style=\"object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Ravensburger-Slider.jpg 1420w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Ravensburger-Slider-800x394.jpg 800w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/Ravensburger-Slider-768x379.jpg 768w\" sizes=\"auto, (max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n<\/div>\n\n\n<\/div>\n<\/section>\n\n\n\n<section id=\"kontakt\" class=\"wp-block-group contactperson is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns row is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading headline\">What can we do for you?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1441\" height=\"2560\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg\" alt=\"\" class=\"wp-image-2453\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-scaled.jpg 1441w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-450x800.jpg 450w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1081x1920.jpg 1081w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-768x1365.jpg 768w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-864x1536.jpg 864w, https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/DSC4810-2-1153x2048.jpg 1153w\" sizes=\"auto, (max-width: 1441px) 100vw, 1441px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading headline\">Michael Scharff<\/h3>\n\n\n\n<p class=\"section-headline\">Senior Sales Manager<\/p>\n\n\n\n<div class=\"wp-block-group social is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a class=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" href=\"https:\/\/www.linkedin.com\/in\/michael-scharff\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"\/sap\/wp-content\/uploads\/2025\/06\/icon-linkedin.svg\" alt=\"Logo\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"tel:+49 711 7826096147\"><img decoding=\"async\" src=\"https:\/\/solutions.axians.com\/sap\/wp-content\/uploads\/2025\/09\/phone-icon-contact.svg\" alt=\"\" class=\"wp-image-2448\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/meetings-eu1.hubspot.com\/michael-scharff?uuid=d86e947e-106f-403d-a4d5-f4853de0d5d3\" target=\"_blank\" rel=\"noopener\">Book an appointment now<\/a><\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>SAP CRM &amp; Customer Experience Understand customers. Improve service. Increasing loyalty. Putting the customer at the center with data-driven processes By intelligently integrating your sales, service and marketing processes, we create the basis for sustainable customer relationships: digital, integrated and scalable. SAP Customer Experience (CX) offers a platform that provides insights, overcomes silos and makes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2535,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2570","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":2570,"de":271,"at":2969},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/2570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/comments?post=2570"}],"version-history":[{"count":22,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/2570\/revisions"}],"predecessor-version":[{"id":4915,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/2570\/revisions\/4915"}],"up":[{"embeddable":true,"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/pages\/2535"}],"wp:attachment":[{"href":"https:\/\/solutions.axians.com\/sap\/wp-json\/wp\/v2\/media?parent=2570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}